Germany-tech Intelligent Bluetooth Deadbolt

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy.

    1.    Returns:

You have 30 days from the date of delivery to initiate a return. To be eligible for a return, the item must be unused and in the same condition as when you received it. Please ensure the product is in its original packaging.

    2.    Refunds:

Once we receive your returned item and inspect it, we will process your refund. The refund will be issued to your original payment method. Please note that it may take 3-5 business days for the refund to reflect in your account.

    3.    Return Shipping:

The cost of return shipping will be the responsibility of the customer unless the return is due to our error or a defective product.

    4.    Exchanges:

At this time, we do not offer direct exchanges. If you need a different item, please return the original one for a refund and place a new order.

    5.    Damaged or Defective Items:

If your item arrives damaged or is defective, please contact us within 7 days of receiving the order. We will arrange a return or replacement at no additional cost.

For any further questions or to initiate a return, please contact our customer support team at info@cglockworks.com or call us at +1 (236) 600-0699.

Orders placed through the CG Fortress Lockworks Online Store are processed by the CG Fortress Lockworks teams and delivered by Canada Post.

Delivery options:

Standard shipping (2-7 days)

Express shipping (1-3 days)